How law firms can improve business continuity

Business continuity for law firms is usually written up as a disaster-recovery plan. Fires, floods, cyber-attacks. Those matter — but the far more common continuity risk is much more mundane: a key person is unavailable.

The everyday continuity risks

• The practice manager takes leave and nobody can find the insurance renewal
• The IT-savvy partner is out and nobody knows the backup process
• The long-tenured administrator resigns and takes 10 years of supplier context

What continuity actually requires in a firm

• A register of suppliers, contracts, systems and renewals
• Named owners with documented backups
• Enough process documentation for a competent person to pick up
• Central information — not personal inboxes and drives
• Regular review, so the record stays true

Where to start

The Law Firm Operations Checklist and Operational Risk Assessment Template are the quickest way to see where the firm is exposed today.