What systems should every law firm document?

If a firm only ever documents nine systems, these are the nine.

1. Practice management — OneLaw, Actionstep, LEAP or Smokeball.
2. Document management — NetDocuments, iManage, SharePoint or shared drive.
3. Trust accounting — the compliant trust solution in use.
4. General accounting — usually Xero.
5. Email and identity — Microsoft 365 or Google Workspace.
6. Telephony — cloud or traditional phone platform.
7. Cybersecurity — endpoint protection, MFA, email filtering.
8. Backup and recovery — provider, scope, restore process.
9. Internet and hosting — the connectivity everything else depends on.

For each: name, provider, internal owner, supplier contact, contract reference, renewal date, cost and criticality. Use the NZ Law Firm Technology Stack Checklist as your starting template, and manage the register in AvenorOps.