Technology Operations
The complete technology stack for NZ law firms
An overview of the technology categories a modern NZ law firm relies on — and how each connects to operational management.
A modern NZ law firm typically runs 15–40 distinct systems. Grouped by operational category:
Practice management
The system of record — OneLaw, Actionstep, LEAP, Smokeball.
Document management
NetDocuments, iManage, SharePoint or a shared file system.
Accounting and trust
Xero for general accounting plus a Law Society-compliant trust accounting solution.
Communication
Phone, email hosting, video conferencing, secure client messaging.
Cybersecurity
Endpoint protection, backup and recovery, MFA, email filtering.
Cloud platform
Microsoft 365 or Google Workspace.
Infrastructure
Hosting, internet, DNS.
Why the operational view matters
Each system is also a supplier, a contract and a renewal date. Managed separately, they drift. Managed together in a technology register or AvenorOps, the firm keeps a clear operational view.